PPH reviews can be your best friend when used right.
Key Points
Before making a decision on a pay per head service, bookies should read reviews.
Look for real, authentic reviews that detail experiences with things like the user experience, the betting options, customer service, and more.
When evaluating pay per head services, part of the process will involve reading reviews. After going through the process of identifying potential PPH providers, one of the final steps is to read reviews of the companies selected.
But, what should you look for when reading a review? Is one good review enough? How can you use the reviews to help make a final decision?
We answer those questions and more below. Before moving on, are you unsure what PPH services are? Check out per head services explained.
Real & Authentic PPH Reviews
Before buying most any product these days, customers go and check out reviews left by other customers. For a number of reasons which we won’t get into here, there are reviews left that are not real. They are not written by an actual customer.
Spotting these fake reviews can be challenging at times, but for the most part you should be looking for authentic, engaging reviews. A real customer review will be very detailed and engage you in learning more about the product. The PPH review may also point out things the customer didn’t like.
Big Ticket Items
What you definitely want to see in a review of a pay per head service are detailed descriptions of key components. First, the number of betting markets offered is a big one for many bookies.
They want to be able to offer bets in numerous sports. They want niche sports like golf and tennis and they also want to be able to offer props and other specials. When reading a review, one should look for this information.
Other items include the software, the user experience, and customer service. The customer service issue is a big one for many bookies.
Being able to offer 24/7, around the clock customer service is something that is pretty much the standard in the PPH industry nowadays. It’s also one of the key factors in making the life of a bookie much easier and more profitable.
Any review worth anything is going to have a detailed report of the customer service part of the pay per head service.
PPH Reviews & Extras
Some bookies will be interested in what else a pay per head service can offer. Many in the industry now are offering a number of extras such as casino games, racebook, and poker.
Bookies who love sports can diversify a little by adding these services. In the end, having these types of things available may gain them more paying customers in the future. Plus, their sportsbook customers may also partake of these services from time to time.
When reading PPH reviews, there should be some mention of the extras that a service offers. Make sure your sportsbook builder offers all the extras. These will be the reason you keep players long term.
What to Keep in Mind
Before making one of the most important decisions you will make as a bookie, it is a good idea to read customer reviews. It’s a good idea to read more than one.
If you come across a bad review of a pay per head service, that doesn’t necessarily eliminate it. Now, if the same service has several negative reviews, then it is probably not a good choice.
However, one or two poor reviews among many positive ones is not necessarily a bad thing. The negative reviews may have been customers that just weren’t a good fit for that service.
Keep in mind that several things will go into your final decision. Reading PPH reviews here is just one piece of the puzzle.